PLEASE READ THIS DOCUMENT CAREFULLY AS IT PROVIDES A SUMMARY OF COVER. IT DOES NOT SHOW ALL OF THE BENEFITS, EXCLUSIONS OR LIMITATIONS. PLEASE REFER TO THE CONFIRMATION OF INSURANCE AND INSURANCE SCHEDULE FOR FULL DETAILS OF ALL TERMS, CONDITIONS AND EXCLUSIONS.
PLEASE NOTE THAT ALL REFERENCES BELOW TO ‘CLAUSE’ CAN BE FOUND IN THE CONFIRMATION OF INSURANCE COVER WORDING.

We have not provided you with a personal recommendation as to whether this insurance is suitable for your specific needs. If you do not have other insurance in place elsewhere which already covers this risk (for example, your Household insurance), this insurance product is designed to provide cover to meet the demands and needs of those who wish to insure loss of or damage to their property whilst being transported.

PLEASE NOTE THAT IRRESPECTIVE OF WHETHER YOU DO OR DO NOT PURCHASE THIS INSURANCE THE LIABILITY OF THE REMOVAL CONTRACTOR OR SHIPPING CONTRACTOR FOR ACTUAL PHYSICAL LOSS OF OR DAMAGE TO YOUR PROPERTY IS LIMITED BY THE LICENCE AGREEMENT WHICH FORMS PART OF THEIR CONTRACT WITH YOU.

Insurer
Fortis Corporate Insurance NV
Fortis Corporate Insurance NV is authorised and regulated by the Financial Services Authority.

Features and benefit
Ø This insurance is available to cover property being moved worldwide under a Marine Open Cargo Insurance Policy.

Ø The insurance cover extends to a full range of Insured Perils suitable for Marine Insurance risks.

Ø Settlement of claims is based on replacement, repair and/or compensation, taking into consideration the age, quality, degree of use and consequent market value. This policy is not “new for old”.

Ø Your property is covered from the time they start their journey and ends when they arrive subject to the terms, conditions and exclusions of the insurance

Extent and Duration of insurance cover and Geographical Limits
This Insurance cover is effective whilst the property is in transit from domicile and will include up to 30 days whilst at the packers premises, other incidental storage during the course of transit, and a period of not exceeding 60 days after arrival of the carrying vessel or conveyance at the overseas port or until prior to delivery of final domicile whichever occurs first. Worldwide but excluding absolutely – IRAN, IRAQ,LIBYA,UGANDA, AFGANISTAN, LIBERIA, SOMALIA, ETHIOPIA, EL SALVADOR, PAPUA NEW GUINEA, ANGOLA, COLMBIA, ZAIRE, LEBANON, NIGERIA, C.I.S. STATES AND RUSSIAN FEDERATION.

Property insured, Limitations & Excluded Property
Most types of property will be insured but those that will NOT be covered by the terms of this insurance are detailed in Clause 14. These are :

Money, Coins, Bullion, Deeds, Bonds, Securities and the like, Livestock, Explosives & Flammables, Data Records other than the cost of blank carrying materials.

Principal Exclusions

Ø Wear & Tear.

Ø Loss or damage or expense caused by insufficient or unsuitable packing or preparation of the insured property.

Ø Loss or damage or expense caused by moth, vermin and gradual deterioration.

Ø Loss or damage or expense caused by delay or any consequential loss arising there from.

Ø Electrical or mechanical derangement unless caused by an accident in transit.

Policy excess

1% of Sum Insured : minimum £50, maximum £250.

Insured Perils

Professionally Packed Property – All Risks of Loss of or Damage, as defined in the following
Institute Cargo Clauses (A)
Institute War Clauses (Cargo)
Institute Strikes Clauses (Cargo)

Self Packed Property – Loss or Damage attributed to:
Fire, Explosion, Earthquake, Volcanic Explosion or Lightning
Sea Water, Stranding, Sinking or collision involving the carrying vessel
Overturning or Derailment
Electrical or Mechanical Derangement unless caused by an accident in Transit.
As defined in the following
Institute Cargo Clauses (B)
Institute War Clauses (Cargo)
Institute Strikes Clauses (Cargo)

Right to cancel
You have the right to cancel this insurance without penalty at any time PRIOR TO WHEN THE TRANSIT OF YOUR PROPERTY BEGINS. Once the goods are in transit, your right to cancel ceases and you will be charged the full premium for the insurance.

Under the Private Customer Code, we have to give you certain information before you make your decision. If we have not given you this information when you buy your insurance (and you have not told us you do not want it) we will allow you a “cooling off” period of at least 14 days from the time you receive the information. If you do not want to continue the insurance, you may cancel your cover within this period and get all your money back (as long as you have not made any claims).

Duty of Disclosure
It is your responsibility to ensure that all material facts have been disclosed to Underwriters i.e. any facts which may affect Underwriters’ view of the risk. If you are unsure of whether a fact which has not been detailed in the insurance proposal you have completed needs to be disclosed, it is recommended that details are provided to Underwriters for consideration. Please also ensure that all the information provided by you in your proposal are correct as these details will form the basis of the insurance contract between us. If your circumstances change between the date you purchase the policy and the date when you require the policy to commence, please tell us. Incorrect information or failure to disclose all material facts could invalidate all or part of the cover and result in a claim being declined. An example of a material fact would be that you have previously been refused insurance because you have a criminal conviction.

Claims procedure & time limits for making claims
The claims procedure is clearly set out in the Certificate of Insurance which tells you who to contact if you wish to make a claim.
Because of the nature of this insurance, time is of the essence. It is very important to notify any claim as soon as you become aware that loss or damage has occurred.

Complaints procedure
If you feel you have not been offered a first class service please write and tell us and we will do our best to resolve the problem.

You may alternatively, if preferred, contact the Administrator : Reason & Co. (S.E.) Ltd. Suite A, The Cliffe Business Centre, Cliffe High Street, Lewes, East Sussex. BN7 2AN. Tel : 01273 488333 Fax : 01273 487748.

In the unlikely event your remain dissatisfied, please contact The Compliance Manager, TBA

In the event you wish to pursue matters further you may be able to refer the matter to the Financial Ombudsman Service. The Financial Ombudsman Service can normally deal with complaints from private individuals and from small businesses with an annual turnover of less than £1 million (for a group of companies, this means a group annual turnover of less than £1 million). The Financial Ombudsman Service can also help with complaints from charities with an annual income of less than £1 million; and from trusts with a net asset value of less than £1 million.

The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR Helpline: 0845 080 1800 Switchboard: 020 7964 1000 Website: www.financial-ombudsman.org.uk

Financial Services Compensation Scheme

Both Reason & Co. (S.E.) Ltd and Fortis Corporate Insurance NV are covered by the Financial Services Authority' Compensation Scheme. You may be entitled to compensation from the Scheme if we are unable to meet our obligations to you under this contract. If you were entitled to compensation under the Scheme, the level and extent of the compensation would depend on the nature of this contract. Further information about the Scheme is available from the Financial Services Compensation Scheme, 7th Floor Lloyd's Chambers, Portsoken Street, London, E1 8BN and on their website www.fscs.org.uk